Level 2 Certificate in Principles of Team Leading

Interested in studying one of our leadership courses? Online materials and assessments make it easy for anyone, anywhere to study our courses. This qualification will provide you with the knowledge and understanding required to successfully lead a team. You will develop knowledge around the principles of team leading and the general workings of a business as well as how important it is for a team leader to be able to successfully communicate with a range of stakeholders.

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Our brand new Augmented Reality (AR) smartphone application is now available for our Level 2 Certificate in Principles of Team Leading! To be the first to access our new learning experience, apply today and select our paper-based learning method.

Benefits

✓ Scan areas of the paper-based learning resources to unlock Augmented Reality (AR) content including:

– Virtual Tutors

– Video case studies

– 3D models

✓ Revisit unlocked content at any time from your account

✓ Stretch learning beyond the confines of the learning resources.


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Unit 1: Principles of team leading

Within this introductory unit, you will gain an understanding of various leadership styles. You will develop knowledge of team dynamics and the techniques that are essential to effectively manage a team’s workload.

Unit 2: Understand business

Here you will increase your understanding of different organisational structures and the business environment. You will develop your knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountabilities within and organisation.

Unit 3: Understand how to communicate work-related information

Here you will look at the principles and techniques behind work-related communication through both verbal and written forms. You will develop knowledge of a range of documents required for different types of meetings in a business environment.

Unit 4: Understand how to manage performance and conflict in the workplace

Within this unit you will develop your knowledge of team performance management through benchmarking, discovering how to manage underperformance within a team and conflict in the workplace.

Unit 5: Principles of equality and diversity in the workplace

In this unit you will develop an understanding of the standards and expectations of equality and diversity in the workplace, including the potential consequences of failing to comply with the relevant legislation.

Unit 6: Understand how to develop working relationships with colleagues

In Unit 6 you will look in detail about the principles of effective teamwork and how to be a ‘buddy’. This unit also covers the benefits of effective team working, how to give feedback constructively and the techniques that may be used to resolve team conflict.

Unit 7: Understand health and safety procedures in the workplace

Within this unit you will look at the main health and safety responsibilities and laws affecting the workplace. You will look at employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.

Unit 8: Understand how to develop and deliver a presentation

In the final unit, you will look at the development and delivery of presentations. You will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.

The benefits of this course include:

  • Learn from your own home, in your own time
  • Achieve a nationally recognised level 2 qualification
  • Access to award-winning learning and assessment materials
  • Subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
  • Funding available – speak to one of our team for more information and to see if you are eligible.
  • This qualification could assist you in gaining the following employment opportunities and potential salaries:

    Customer Service Manager – up to £25,000

    Retail Manager – up to £35,000

    Key Information

    Course Length 8-12 weeks
    average course length
    Awarding Body TQUK
    Course Level Level 2
    Funding Fully Funded
    Learning Method(s)

    Online learning
    materials with
    online assessment

    Paper based
    learning materials and
    paper based assessment

    Paper based
    learning materials
    with online assessment







    See what our learners say

    Most recent customer reviews

    Neil Clews

    2 months ago

    "Overall the course had excellent material, good feedback and support on the phone!"

    Neil began studying this course to further his knowledge and develop his understanding of team leading. He wanted to use this course to understand different types of leadership styles, as in time he is wanting to progress into a more senior role, where he will be responsible for more people.

    'I decided to study this course as I manage a colleague at present. So, having a more rounded knowledge of leadership and management styles is extremely useful.'
    'The course had excellent material, good feedback, support on the phone or by email when I needed it'
    'The course has helped me to have patience and understanding with family and friends, especially when it comes to appreciating others’ needs and priorities. Also, I’ve learnt that resolving conflict in different ways and sometimes being passive is okay!'

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